We are delighted you have chosen to stay with us. If you must cancel your stay, the refund policy is as follows:
Refund on accommodation (room/rental) costs:
If you cancel before 3 pm on the day of checkin, you will receive a 50% refund, minus the first night and service fee.
Refunds on fees
Cleaning fees: If there is a cleaning fee, it is always refunded if you cancel before check-in.
Airbnb service fees: If there is an Airbnb service fee, it’s only refunded if you cancel during the free cancellation period for your reservation. The service fee also isn’t refunded if the canceled reservation overlaps with another of your reservations or if you’ve already received 3 service fee refunds in the last 12 months.